InTouch is the new home contact system within the Scouting association. This page outlines the mechanism that the Genesis Scout troop will employ for the various types of contact between the Troop Leaders and parents. Contact mechanisms are outlined for the following types of events:

• Regular Scout evenings
• Day trips & Night Hikes
• Weekend or Summer Camps

These additional contact mechansims are also described in further detail below:

• Escalations
• Parent Council

For each of the above the following descriptions will cover both how we as a leadership team will contact parents and how parents may make contact with us.

Regular Scout evenings:

• We have a list of contact details for every Scout (if your details change please notify us as soon as possible), in the event of us needing to contact parents we will call parents directly via our mobile phones.
• Any letters we need to send out to parents will be done via email with forms posted on the website (links to the web forms, will be put into the emails).
• Parents can contact us by visiting us in the hall (preferably prior to, or after the meeting) at any time.
• Parents can contact us on our mobile numbers (published on the Genesis Troop leaders page on this website), however please be aware that mobile reception is very poor at the hut.
• In the event that adverse weather prevents us from being able to host the evening, we will post a note on the home page of this site to that effect. This will be done upto 1 hour before Scouts, no such post means Scouts is still on. 

Day trips & Night Hikes:

• We have a list of contact details for every Scout (if your details change please notify us as soon as possible), in the event of us needing to contact parents we will call parents directly via our mobile phones.
• Parents can contact us on our mobile numbers (published on the Genesis Troop leaders page on this website).
• Please be aware that mobile reception could be poor at some locations, eg when on hikes. In this instance please send us an SMS message requesting us to call you back urgently, with a number.
• Scouts are NOT allowed to have mobile phones (they will be confiscated if they are taken)

Weekend or Summer Camps:

• We have a list of contact details for every Scout (if your details change please notify us as soon as possible), in the event of us needing to contact parents we will call parents directly via our mobile phones.
• Parents can contact us on our mobile numbers (published on the Genesis Troop leaders page on this website).
• Please be aware that mobile reception could be poor at some camp sites.In this instance please send us an SMS message requesting us to call you back urgently, with a number.
• Scouts are NOT allowed to have mobile phones at camp (they will be confiscated if they are taken)

Escalations:

• If you have any concerns or problems, in the first instance you should come directly to us, we are very approachable.
• If you are unable to get hold of us, or feel you need to talk to someone else please contact our Group Scout Leader, whose details are on the Executive Team Page under the Group Executive section.

Parent Council:

• The aim of the Parents Council is to provide a mechanism by which the parents collective views can be objectively voiced to the troop leadership.
• The parent council charter and meeting minutes can be found here.